Location
East Riyadh, Riyadh, Saudi Arabia
Job Category
- Engineering & Technical
- Operations & Supply Chain
- Manufacturing & Production
- Others / Miscellaneous
Job Overview
A leading car maintenance company in East Riyadh is seeking a qualified Service Advisor to join its automotive service team. This opportunity is ideal for Saudi nationals who possess technical knowledge of automotive systems and are passionate about delivering exceptional customer service within the vehicle maintenance industry.
The Service Advisor serves as a critical link between customers and the maintenance team, ensuring that vehicle service requests are accurately documented, diagnosed, and communicated. This role offers valuable exposure to automotive maintenance operations, technical troubleshooting, and customer relationship management while supporting long-term professional development within the automotive sector.
Candidates with relevant automotive education and practical maintenance experience will have strong opportunities for career growth, technical training, and advancement into senior service, workshop management, or operations-related positions.
Key Responsibilities
- Record vehicle maintenance and repair requests accurately and professionally.
- Communicate with customers regarding vehicle concerns and service requirements.
- Perform initial assessments of vehicle faults and maintenance needs.
- Provide clear and detailed technical explanations to customers.
- Coordinate with workshop technicians regarding repair requirements.
- Monitor service progress and update customers on maintenance status.
- Ensure customer satisfaction through professional service delivery.
- Maintain accurate service records and documentation.
- Follow company procedures and automotive industry standards.
- Support efficient workflow within the maintenance center.
Requirements & Qualifications
Education
- Diploma in Automotive Engines and Vehicles, Automotive Mechanics, or a related automotive field.
Experience
- Previous experience in car maintenance is preferred.
- Experience as a Service Advisor or automotive customer service professional is an advantage.
Technical Skills
- Knowledge of vehicle maintenance and repair processes.
- Understanding of automotive mechanical systems.
- Ability to identify and communicate technical issues effectively.
- Familiarity with maintenance documentation and service records.
Soft Skills
- Strong communication and customer service skills.
- Problem-solving and analytical abilities.
- Professional presentation and interpersonal skills.
- Attention to detail and organizational skills.
Eligibility
- Saudi national.
- Currently residing in Riyadh, preferably East Riyadh.
Salary, Benefits & Career Growth
Average Market Salary (Estimated)
The average market salary for a Service Advisor in Saudi Arabia with relevant automotive qualifications and experience typically ranges from SAR 5,000 to SAR 8,000 per month, depending on employer, experience level, technical expertise, and location.
Compensation Type
- Monthly Salary
Benefits
- Competitive compensation package.
- Professional automotive industry exposure.
- Technical skill enhancement opportunities.
- Hands-on experience with vehicle diagnostics and maintenance operations.
- Potential performance-based incentives subject to company policy.
Career Growth Opportunities
- Senior Service Advisor
- Workshop Supervisor
- Service Center Coordinator
- Operations Supervisor
- Automotive Service Manager
Candidates may also benefit from ongoing automotive training, manufacturer-specific certifications, and professional development programs that support long-term career progression.
Application Process
Application Process (Website)
- Apply only through the official job link.
- Click Apply Now on the website.
HR Email for Application
Send your updated CV directly
WGOKSA
To apply for this job email your details to Recruitment.career@outlook.sa