- Full Time
- Saudi Arabia
📍 Location
Saudi Arabia
🗂 Job Category
- Hospitality & Tourism
- Customer Service & Support
- Administration & Office Support
- Education & Training
- Others / Miscellaneous
🧾 Job Overview
We are seeking a professional and tactful Receptionist (Hotel Reservations) to join our hospitality team in Saudi Arabia. This role is vital in ensuring a high-quality guest experience by managing hotel reservations, welcoming guests, and coordinating with internal departments to maintain seamless operations. The ideal candidate will demonstrate excellent communication skills, attention to detail, and the ability to handle guest requests and concerns efficiently.
This position offers career growth for hospitality professionals, providing exposure to front-office management, guest services, and hotel operations. The role also includes continuing professional training, enhancing expertise in hospitality standards, customer service excellence, and reservation management systems.
Candidates will benefit from hands-on experience in a professional, stimulating work environment, positioning them for future roles such as Front Office Supervisor, Guest Relations Manager, or Reservations Manager.
🛠 Key Responsibilities
- Welcome guests professionally and provide high-quality hospitality services.
- Complete reservation, accommodation, and check-out procedures accurately and efficiently.
- Manage bookings across hotel systems and continuously update guest data.
- Respond to guest inquiries via phone, email, or in person.
- Coordinate with hotel departments to ensure a smooth and integrated guest experience.
- Handle special requests and complaints professionally and promptly.
- Monitor room availability and update occupancy status regularly.
- Adhere to hotel standards, quality procedures, and customer service policies.
- Maintain a professional appearance reflecting a positive hotel image.
🎓 Requirements & Qualifications
- Proficiency in spoken English.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team with a positive attitude.
- Commitment, discipline, and ability to perform under work pressure.
- Previous reception or customer service experience preferred but not required.
💼 Salary, Benefits & Career Growth
Average Market Salary (Estimated): SAR 4,000 – 6,000/month (Based on role, Saudi Arabia, and experience level)
- Compensation Type: Monthly
- Benefits: Competitive salaries, incentives based on experience, professional training, and development opportunities
- Career Growth: Opportunities to advance to Front Office Supervisor, Guest Relations Manager, or Reservations Manager
- Training & Development: Access to hospitality training programs, professional development, and skill enhancement
📝 Application Process
🔗 Application Process (Website):
Apply only through the official job link. Click Apply Now on the website.
📧 HR Email for Application:
📩 Send your updated CV directly to:
Referred by: Rashid Naseem – Recrenza
To apply for this job email your details to hr@sevengardens.com.sa