Reception & Customer Service Representative – Riyadh, Saudi Arabia

Location: Riyadh, Saudi Arabia

Job Category:
Customer Service & Support
Administration & Office Support
Hospitality & Tourism
Internships & Entry-Level

Job Overview

We are seeking a professional and customer-focused Reception & Customer Service Representative to join the team in Riyadh, Saudi Arabia. This role is suitable for candidates with a high school qualification or higher who are interested in building a career in reception, front-office operations, and customer service.

The successful candidate will serve as an important point of contact for customers, visitors, and internal teams. The position requires professional communication, a positive customer-service approach, strong organizational skills, and the ability to handle daily reception and customer inquiries efficiently.

This opportunity can provide valuable career growth and professional development for candidates starting or developing their careers in customer service and administration. On-the-job training, customer-service development, communication skills, and relevant professional certifications may support future progression into senior customer service, reception, administration, or front-office positions.

Key Responsibilities

• Welcome customers and visitors in a professional and courteous manner.
• Handle customer inquiries and provide accurate information.
• Manage reception and front-office activities efficiently.
• Direct customers and visitors to the appropriate departments or personnel.
• Respond to customer requests and assist with resolving routine issues.
• Maintain professional communication with customers and colleagues.
• Support daily administrative and customer-service activities.
• Maintain an organized and professional reception area.
• Record and communicate customer feedback when required.
• Follow company customer-service standards, policies, and procedures.
• Support the team in maintaining a positive customer experience.
• Perform other reception and customer-service duties assigned by management.

Requirements & Qualifications

• High School diploma or higher.
• Previous customer-service or reception experience is an advantage but may not be mandatory.
• Strong verbal and written communication skills.
• Professional and customer-focused approach.
• Good interpersonal and organizational skills.
• Ability to communicate effectively with customers and colleagues.
• Ability to work in a professional, customer-facing environment.
• Basic computer and office-software skills are preferred.
• Ability to manage multiple customer requests professionally.
• Relevant customer-service training or certification is an advantage.

Salary, Benefits & Career Growth

Average Market Salary (Estimated)

The employer has not disclosed a specific salary for this position. Based on typical Riyadh market compensation for reception and customer-service roles requiring a high school qualification or higher, the estimated market salary is approximately SAR 4,000–6,500 per month, depending on experience, responsibilities, employer, and overall compensation package.

Compensation Type: Monthly salary; actual compensation will be determined by the employer.

Benefits: Specific employee benefits have not been disclosed in the original vacancy. Candidates should confirm available benefits, allowances, medical insurance, annual leave, transportation, accommodation, and other employment terms directly with the employer.

Career Growth: This role can provide a pathway toward Senior Customer Service Representative, Reception Supervisor, Front Office Supervisor, Customer Service Team Leader, or Administrative Coordinator positions.

Professional Development: Candidates can strengthen their careers through customer-service training, communication development, office administration skills, computer training, and relevant customer-service certifications.

Application Process

Application Process (Website)

Apply only through the official job listing on the careers website.

Click Apply Now on the website to view the application instructions and official HR contact details.

HR Email for Application

Send your updated CV directly to:

Reference: WGOKSA