Key Account Manager – IT – Riyadh, KSA

📍 Location: Riyadh, Saudi Arabia

🗂 Job Category:

• Sales & Marketing

• Business Development

• Customer Service & Support

🧾 Job Overview

Syarah, a leading IT company in Riyadh, is seeking a Key Account Manager to oversee client relationships, ensure customer satisfaction, and drive commercial growth. This role is pivotal in maintaining strong partnerships with key clients while delivering high-quality account management and business solutions.

The position provides career growth opportunities in account management, client relations, and sales strategy, allowing professionals to expand their expertise in the IT sector. Candidates will have the chance to engage with cross-functional teams, contribute to business development, and strengthen client engagement strategies.

Professional development is encouraged through training in client management, business analytics, and account growth planning, ensuring continuous improvement and skill enhancement.

🛠 Key Responsibilities

• Manage and maintain strong relationships with key clients

• Serve as the primary point of contact for customer accounts

• Understand client needs and propose appropriate solutions

• Prepare account reports, presentations, and performance summaries

• Track client satisfaction and ensure timely issue resolution

• Assist in developing account growth strategies

• Coordinate with internal teams (sales, operations, support) to meet client expectations

• Monitor account performance and follow up on deliverables

• Support sales initiatives by identifying opportunities with existing clients

• Ensure all client interactions reflect professionalism and high service standards

🎓 Requirements & Qualifications

• Education: Bachelor’s degree in Marketing or Business Administration

• Experience: Minimum 1 year in Key Account Management or Client Relations

• Technical Skills: Microsoft Excel, report preparation, performance tracking

• Soft Skills: Strong negotiation, communication, and organizational skills

• Language: Excellent command of English

💼 Salary, Benefits & Career Growth

Average Market Salary (Estimated): SAR 90,000 – 130,000 per year (based on entry-to-mid-level Key Account Managers in Riyadh, KSA)

• Compensation Type: Annual

• Benefits: Health insurance, annual leave, performance bonuses, professional development programs

• Career Progression Opportunities: Senior Account Manager, Key Client Lead, Business Development roles

• Training & Certification Support: Account management, client relations, negotiation skills, sales strategy

📝 Application Process

🔗 Official Website:
Apply only through the official job link: Click Apply Now on the website

📧 HR Email for Application:
📩 Send your updated CV directly to:
🔹 Make sure to write Key Account Manager in the email subject line

Referred by: Rashid Naseem – Recrenza