- Full Time
- Jeddah, Makkah, Saudi Arabia
📍 Location
Jeddah, Makkah Province, Saudi Arabia
🗂 Job Category
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Information Technology (IT) & Software
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Customer Service & Support
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Administration & Office Support
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Internships & Entry-Level
🧾 Job Overview
We are seeking a motivated and detail-oriented IT Support Officer to join our team in Jeddah. This entry-level IT role is ideal for fresh graduates or professionals with up to one year of experience who are looking to build a strong foundation in technical support, systems administration, and IT operations.
The selected candidate will provide frontline technical support for end-users, ensuring smooth functioning of devices, software applications, and network systems. This position plays a critical role in maintaining operational continuity by resolving IT issues efficiently and supporting system upgrades and data management processes.
This opportunity offers strong career growth within the IT support and infrastructure domain, with exposure to enterprise IT environments, hands-on technical training, and professional development opportunities that can lead to roles such as System Administrator, Network Engineer, or IT Specialist.
🛠 Key Responsibilities
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Provide technical support for desktops, laptops, printers, and related devices
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Troubleshoot hardware, software, and basic network issues
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Install, configure, and maintain computer systems and peripherals
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Assist with system updates, patches, and routine maintenance
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Support data backup procedures and ensure data integrity
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Respond to user queries and resolve IT incidents in a timely manner
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Maintain documentation of IT support activities and solutions
🎓 Requirements & Qualifications
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Diploma or Bachelor’s degree in Information Technology or a related field
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0–1 years of experience in IT support or technical assistance
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Basic knowledge of operating systems (Windows preferred)
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Understanding of networking fundamentals and troubleshooting
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Strong problem-solving and analytical skills
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Good communication skills in English
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Ability to work independently and as part of a team
Preferred (Optional):
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IT certifications such as CompTIA A+, Network+, or equivalent
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Familiarity with helpdesk ticketing systems
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Knowledge of data backup tools and system security best practices
💼 Salary, Benefits & Career Growth
Since the salary is not mentioned in the job post, below is the:
Average Market Salary (Estimated):
SAR 4,000 – 6,000 per month (Entry-Level IT Support – Jeddah, Saudi Arabia)
Compensation Type: Monthly Salary
Potential Benefits:
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Medical insurance (as per Saudi labor law)
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Paid annual leave
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End-of-service benefits
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On-the-job technical training
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Certification and professional development support
Career Growth Opportunities:
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Progression to Senior IT Support or System Administrator
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Specialization in Network Administration or Cybersecurity
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Access to certification programs and technical training
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Long-term career development within IT infrastructure and operations
This role is ideal for candidates seeking structured career growth in the IT field with hands-on technical training and real-world system management experience.
📝 Application Process
🔗 Application Process (Website):
Apply through the official recruitment email only.
📧 HR Email for Application:
📩 Send your updated CV directly to:
Subject Line: IT Support – Jeddah
Referred by: Rashid Naseem – Recrenza
To apply for this job email your details to talent.ksa@skmaircon.com