🧾 Job Overview

We are seeking a motivated and detail-oriented IT Support Officer to join our team in Jeddah. This entry-level IT role is ideal for fresh graduates or professionals with up to one year of experience who are looking to build a strong foundation in technical support, systems administration, and IT operations.

The selected candidate will provide frontline technical support for end-users, ensuring smooth functioning of devices, software applications, and network systems. This position plays a critical role in maintaining operational continuity by resolving IT issues efficiently and supporting system upgrades and data management processes.

This opportunity offers strong career growth within the IT support and infrastructure domain, with exposure to enterprise IT environments, hands-on technical training, and professional development opportunities that can lead to roles such as System Administrator, Network Engineer, or IT Specialist.

🛠 Key Responsibilities

Provide technical support for desktops, laptops, printers, and related devices
Troubleshoot hardware, software, and basic network issues
Install, configure, and maintain computer systems and peripherals
Assist with system updates, patches, and routine maintenance
Support data backup procedures and ensure data integrity
Respond to user queries and resolve IT incidents in a timely manner
Maintain documentation of IT support activities and solutions

🎓 Requirements & Qualifications

Diploma or Bachelor’s degree in Information Technology or a related field
0–1 years of experience in IT support or technical assistance
Basic knowledge of operating systems (Windows preferred)
Understanding of networking fundamentals and troubleshooting
Strong problem-solving and analytical skills
Good communication skills in English
Ability to work independently and as part of a team

Preferred (Optional):

IT certifications such as CompTIA A+, Network+, or equivalent
Familiarity with helpdesk ticketing systems
Knowledge of data backup tools and system security best practices

💼 Salary, Benefits & Career Growth

Since the salary is not mentioned in the job post, below is the:

Average Market Salary (Estimated):

SAR 4,000 – 6,000 per month (Entry-Level IT Support – Jeddah, Saudi Arabia)

Compensation Type: Monthly Salary

Potential Benefits:

Medical insurance (as per Saudi labor law)
Paid annual leave
End-of-service benefits
On-the-job technical training
Certification and professional development support

Career Growth Opportunities:

Progression to Senior IT Support or System Administrator
Specialization in Network Administration or Cybersecurity
Access to certification programs and technical training
Long-term career development within IT infrastructure and operations

This role is ideal for candidates seeking structured career growth in the IT field with hands-on technical training and real-world system management experience.

📝 Application Process

🔗 Application Process (Website):
Apply through the official recruitment email only.

📧 HR Email for Application:
📩 Send your updated CV directly to:

Subject Line: IT Support – Jeddah

Referred by: Rashid Naseem – Recrenza

To apply for this job email your details to talent.ksa@skmaircon.com