📍 Location
Saudi Arabia (KSA)
🗂 Job Category
- Information Technology (IT) & Software
- Telecommunications
- Engineering & Technical
- Customer Service & Support
🧾 Job Overview
A major IT Consulting Company in Saudi Arabia is seeking experienced professionals for the positions of IT Operations & Support Engineer and SAP Technical Lead. These opportunities are ideal for IT professionals who possess strong technical expertise in enterprise infrastructure, SAP technologies, and IT support services while looking to advance their careers in one of the GCC’s fastest-growing technology markets.
The selected candidates will contribute to enterprise IT operations, digital transformation initiatives, and business-critical technology projects. Successful applicants will collaborate with cross-functional teams to ensure high system availability, technical excellence, and efficient IT service delivery across enterprise environments.
These positions offer excellent opportunities for career growth, professional development, and exposure to large-scale IT consulting projects. Candidates with relevant Microsoft, SAP, cloud, networking, or cybersecurity certifications will have an added advantage for long-term career progression.
🛠 Key Responsibilities
IT Operations & Support Engineer
- Provide technical support for end users through Service Desk operations.
- Troubleshoot hardware, software, desktop, and network-related issues.
- Manage Microsoft 365 services including Outlook, Teams, and OneDrive.
- Support Microsoft Defender security solutions.
- Maintain LAN, Wi-Fi, and enterprise network infrastructure.
- Monitor system performance and resolve technical incidents promptly.
- Document technical issues and implement preventive solutions.
- Ensure high availability of IT infrastructure and business systems.
SAP Technical Lead
- Lead SAP technical implementation and enhancement projects.
- Design and oversee SAP technical architecture and integrations.
- Coordinate with functional consultants and project stakeholders.
- Manage SAP development, customization, and technical support activities.
- Review technical documentation and ensure adherence to SAP best practices.
- Lead technical teams throughout project delivery.
- Support digital transformation initiatives and enterprise SAP solutions.
- Ensure successful project delivery within quality and timeline requirements.
🎓 Requirements & Qualifications
IT Operations & Support Engineer
- Bachelor’s Degree in Information Technology, Computer Science, or a related field.
- 3–5+ years of experience in IT Operations and Technical Support.
- Strong Service Desk and end-user support experience.
- Hands-on expertise in:
- Hardware & Software Support
- LAN/Wi-Fi Administration
- Network Infrastructure
- Microsoft 365 (Outlook, Teams, OneDrive)
- Microsoft Defender
- Excellent troubleshooting and communication skills.
SAP Technical Lead
- Bachelor’s Degree in Computer Science, Information Systems, or a related discipline.
- 7+ years of SAP technical experience.
- Previous experience as an SAP Technical Lead or Program Lead is preferred.
- Experience delivering SAP projects within Saudi Arabia or GCC countries is highly preferred.
- Strong leadership, stakeholder management, and enterprise solution design skills.
- SAP certifications are considered a significant advantage.
💼 Salary, Benefits & Career Growth
Average Market Salary (Estimated)
IT Operations & Support Engineer
- SAR 8,000 – SAR 13,000 per month
SAP Technical Lead
- SAR 22,000 – SAR 35,000 per month
These figures represent estimated average market salaries in Saudi Arabia based on the role, industry, and required experience. Actual company compensation may vary.
Compensation Type: Monthly Salary
Benefits
- Competitive salary package.
- Opportunity to work with a leading IT consulting company.
- Exposure to enterprise digital transformation and SAP projects.
- Professional development and technical training opportunities.
- Career advancement within enterprise consulting and technology leadership roles.
- Opportunity to gain experience on high-profile KSA and GCC projects.
Career Growth
These positions provide excellent long-term career opportunities in enterprise IT consulting, cloud technologies, SAP solutions, and digital transformation. Professionals can progress into roles such as IT Infrastructure Manager, IT Operations Manager, SAP Solution Architect, SAP Program Manager, or Technology Director while expanding their expertise through advanced certifications and enterprise project experience.
📝 Application Process
🔗 Application Process (Website)
- Apply only through the official job link.
- Click Apply Now on the website.
📧 HR Email for Application
📩 Send your updated CV mentioning the job title to:
Reference: WGOKSA
To apply for this job email your details to k.recruiter@alarabi92.com