- Full Time
- Riyadh, Saudi Arabia
📍 Location
Riyadh, Saudi Arabia
Branches: Al Manar, Hittin, Cordoba, and Malacca
🗂 Job Category
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Customer Service & Support
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Sales & Marketing
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Administration & Office Support
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Retail & E-commerce
🧾 Job Overview
Aqua-Tots Swim Schools is offering an exciting career opportunity for a Front Desk Customer Service & Sales Executive across multiple branches in Riyadh. This role focuses on delivering excellent customer service while supporting sales operations and ensuring a positive experience for visitors and clients.
The position involves managing reception activities, assisting customers with service information, handling bookings, and supporting sales objectives through professional communication and relationship-building. As the first point of contact for customers, the Front Desk Executive plays a key role in representing the organization’s brand and maintaining a welcoming environment.
This opportunity is ideal for candidates seeking career growth in customer service and sales, especially within a professional and supportive workplace. The role also provides opportunities for professional development, performance-based career progression, and training in customer engagement and service excellence.
🛠 Key Responsibilities
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Welcome and assist customers and visitors in a professional and friendly manner.
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Provide detailed information about services, programs, and available offers.
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Manage customer registrations, bookings, and database updates.
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Achieve sales targets by recommending suitable services to customers.
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Respond to customer inquiries through phone, email, or other communication channels.
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Follow up with customers to ensure high levels of satisfaction and service quality.
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Coordinate with internal teams to deliver efficient and seamless customer experiences.
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Maintain the organization of the reception area and manage appointment scheduling professionally.
🎓 Requirements & Qualifications
Education
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Diploma or Bachelor’s degree in Business Administration, Sales, Customer Service, or related fields preferred.
Experience
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Previous experience in sales or customer service roles is required.
Technical & Language Skills
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Proficiency in spoken and written English.
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Basic computer skills and familiarity with customer management systems.
Soft Skills
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Excellent communication and interpersonal skills.
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Positive personality with strong customer engagement ability.
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Ability to work effectively in a team-oriented environment.
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Capability to manage workload and perform well under pressure.
Professional Development
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Interest in improving skills through customer service training and sales development programs.
💼 Salary, Benefits & Career Growth
Average Market Salary (Estimated):
SAR 4,000 – 6,000 per month (based on Front Desk Customer Service and Sales roles in Riyadh with relevant experience).
Compensation Type: Monthly salary.
Benefits
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Medical insurance coverage.
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Annual salary increments and performance-based raises.
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Supportive all-female work environment.
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Exposure to customer service excellence practices.
Career Growth Opportunities
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Advancement into roles such as Senior Customer Service Executive, Branch Coordinator, or Sales Supervisor.
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Access to professional training programs in sales techniques, communication skills, and customer relationship
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Long-term career development in customer experience management and retail operations.
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📝 Application Process
🔗 Application Process (Website)
Apply only through the official job link
Click Apply Now on the website
📧 HR Email for Application
📩 Send your updated CV directly to:
🔹 Please mention “Front Desk & Sales” in the email subject line.
🔹 Reference:
Referred by: Rashid Naseem – Recrenza
To apply for this job email your details to Riyadhhr@aqua-tots.com