🧾 Job Overview

A leading company in West Riyadh is seeking a Customer Service Specialist to join its dynamic team immediately. This role is key to ensuring high-quality customer interactions, maintaining operational efficiency, and enhancing overall client satisfaction.

The ideal candidate will have prior experience in customer service and possess strong communication, problem-solving, and organizational skills. This position is perfect for professionals aiming to strengthen their career in customer experience management, client relations, and administrative operations within a corporate environment.

The role provides excellent exposure to structured customer service processes, cross-team collaboration, and opportunities for career growth and skill development in client relationship management.

🛠 Key Responsibilities

Receive and respond promptly to customer inquiries professionally
Follow up on customer requests and resolve issues to ensure satisfaction
Accurately record and update customer data in company systems
Collaborate with internal teams to deliver seamless service
Contribute to process improvement initiatives and enhance customer experience
Maintain compliance with company policies and professional service standards

🎓 Requirements & Qualifications

Education:

University degree (mandatory)

Experience:

Previous experience in customer service (mandatory)

Technical Skills:

Proficiency in basic computer applications and office programs
Ability to manage data entry and reporting accurately

Core Competencies:

Strong communication and interpersonal skills
Professional and customer-focused attitude
Ability to work under pressure and within a team environment
Problem-solving and process improvement mindset

Employment Type:

Immediate joining

💼 Salary, Benefits & Career Growth

Salary:
Not specified by the employer.

Average Market Salary (Estimated):
SAR 4,500 – SAR 7,000 per month
(Based on Customer Service roles in Riyadh with relevant experience)

Compensation Type: Monthly Salary

Potential Benefits:

Stable employment with a reputable company
Exposure to structured customer service processes and tools
Career progression opportunities into Senior Customer Service or Team Leader roles
Professional development and skill enhancement in client management
Participation in process improvement and operational efficiency initiatives

This role offers a strong foundation for career advancement in customer service and administrative operations.

📝 Application Process

🔗 Application Process (Website):
Apply only through the official process.
Click Apply Now on the website (if applicable).

📧 HR Email for Application:

📩 Send your updated CV directly to:
Subject Line: Customer Service Specialist

Referred by: Rashid Naseem – Recrenza

To apply for this job email your details to r.alqahtani@telecare.com.sa