📍 Location
Buraydah, Al-Qassim, Saudi Arabia
🗂 Job Category
- Customer Service & Support
- Healthcare & Medical
- Internships & Entry-Level
- Administration & Office Support
🧾 Job Overview
A reputable medical center in Buraydah is offering a Customer Service Specialist Training Program designed for individuals seeking to build a professional career in the healthcare and patient support sector. This training opportunity provides hands-on experience in managing patient interactions, appointment scheduling, and delivering high-quality customer service within a clinical environment.
This program is ideal for candidates looking to gain practical training, professional development, and entry-level experience in customer service. Participants will develop essential skills in communication, system handling, and service excellence, positioning them for future employment opportunities in hospitals, clinics, and healthcare organizations.
🛠 Key Responsibilities
- Handle patient inquiries and provide accurate information in a professional manner
- Answer phone calls and manage appointment scheduling efficiently
- Follow up with patients to ensure satisfaction and service quality
- Accurately enter and update customer data in internal systems
- Coordinate with medical departments to enhance patient experience
- Support reception and customer service teams in daily operations
- Ensure compliance with center policies and service quality standards
🎓 Requirements & Qualifications
- Strong communication and interpersonal skills
- Professional attitude with customer-focused approach
- Willingness to learn and gain practical training experience
- High level of commitment and workplace discipline
- Attention to detail and ability to provide excellent patient service
- Basic computer skills (preferred for data entry tasks)
💼 Salary, Benefits & Career Growth
Average Market Salary (Estimated):
SAR 2,000 – SAR 3,500 per month (training stipend range under Saudi training programs such as Hadaf)
Compensation & Benefits:
- Monthly training stipend (as per program guidelines)
- Hands-on training in a professional healthcare environment
- Exposure to patient service systems and operational workflows
Career Growth & Professional Development:
- Opportunity to transition into a full-time Customer Service Representative or Patient Coordinator role
- Development of in-demand skills in healthcare customer service
- Eligibility for government-supported training and certification programs (e.g., Hadaf)
- Strong foundation for long-term career growth in healthcare administration and support services
📝 Application Process
🔗 Application Process (Website):
Apply through the Hadaf platform using Training Opportunity No. 24763548
Click Apply Now on the platform
Click Apply Now on the platform
📧 HR Email for Application:
📩 Send your updated CV directly to:
🔹 Reference:
Referred by: Rashid Naseem – Recrenza
To apply for this job email your details to career@iagroup.me