🧾 Job Overview

A leading beauty clinic in Riyadh (Al Yasmeen District) is seeking a highly organized and client-focused Customer Service Specialist (Physician Coordinator) to join its professional medical team. This full-time position plays a vital role in ensuring smooth coordination between physicians, patients, and administrative departments to deliver an exceptional customer experience.

The ideal candidate will manage appointment scheduling, patient follow-ups, and service coordination with accuracy and professionalism. This role is particularly suitable for professionals with experience in medical coordination, clinic administration, or aesthetic healthcare environments seeking strong career growth and structured professional development.

As Saudi Arabia’s aesthetic and beauty healthcare sector continues to expand, this position offers a solid pathway toward advancement in clinic operations, patient relations management, or healthcare administration leadership.

🛠 Key Responsibilities

Coordinate physician schedules and manage appointments efficiently
Respond to patient inquiries and explain procedures clearly and professionally
Follow up with clients before and after procedures to ensure satisfaction
Maintain accurate records of appointments and case follow-ups
Collaborate with medical and administrative teams to enhance patient experience
Contribute to service quality improvement initiatives
Ensure compliance with clinic policies and operational standards

🎓 Requirements & Qualifications

Experience:

Minimum 1 year of experience in coordination roles (preferably in medical, beauty, or clinic environments)

Education:

Diploma or Bachelor’s degree in Business Administration, Healthcare Administration, or related field preferred

Technical Skills:

Proficiency in appointment scheduling systems and basic computer applications
Ability to maintain accurate documentation and reporting

Core Competencies:

Strong communication and persuasion skills
Excellent organizational and multitasking abilities
Professional demeanor and client-focused attitude
Attention to detail and follow-up discipline

Work Schedule:

6 working days per week
Fixed Friday off

💼 Salary, Benefits & Career Growth

Salary:
To be determined after the interview based on experience and competence.

Average Market Salary (Estimated):
SAR 5,500 – SAR 8,500 per month
(Based on Customer Service / Patient Coordinator roles in Riyadh within beauty and healthcare clinics)

Compensation Type: Monthly Salary

Potential Benefits:

Competitive compensation aligned with experience
Exposure to high-end aesthetic and beauty healthcare services
Career progression into Senior Coordinator, Clinic Supervisor, or Operations Manager roles
On-the-job training in medical coordination and customer experience management
Professional development within the growing Saudi beauty and wellness sector

This role offers excellent career advancement opportunities for candidates looking to build a long-term career in clinic administration and patient relations.

📝 Application Process

🔗 Application Process (Website):
Apply only through the official process.
Click Apply Now on the website (if applicable).

📧 HR Email for Application:

📩 Send your updated CV directly to:
Subject Line: Customer Service Specialist (Physician Coordinator)

Referred by: Rashid Naseem – Recrenza

To apply for this job email your details to Jobs@symphony.sa