Customer Service Representative (Client Support & Customer Experience) – Riyadh, Saudi Arabia

📍 Location

Riyadh – Al-Rabwah District, Saudi Arabia

🗂 Job Category

• Customer Service & Support

• Administration & Office Support

• Business Development

• Operations & Supply Chain

🧾 Job Overview

A leading organization in Riyadh is seeking a professional Customer Service Representative to join its team and provide exceptional client support. This role is critical for ensuring positive customer experiences, handling inquiries, and maintaining strong relationships with clients.

The Customer Service Representative will manage incoming and outgoing calls, address customer concerns, and ensure accurate recording of client interactions in company systems. You will work closely with team members to improve service quality and enhance overall customer satisfaction.

This position offers strong career growth opportunities in customer service, client relations, and support management. Employees can develop professional skills through training programs, CRM systems exposure, and advancement into team lead or supervisory roles.

🛠 Key Responsibilities

• Receive incoming calls and respond to customer inquiries effectively

• Make outgoing calls to follow up with customers and ensure satisfaction

• Provide quick and efficient solutions to customer problems and complaints

• Accurately record data, observations, and customer interactions in company systems

• Follow up on customer inquiries and ensure complete service satisfaction

• Collaborate with team members to enhance the overall customer experience

🎓 Requirements & Qualifications

• Strong communication skills with a professional and courteous demeanor

• Ability to work effectively in a team and handle work pressure

• Proficiency in computer usage and basic software applications

• Attention to detail and accuracy in recording customer information

• Customer-focused mindset with problem-solving abilities

💼 Salary, Benefits & Career Growth (MANDATORY SECTION)

Average Market Salary (Estimated):
SAR 4,000 – SAR 6,000 per month (based on entry-level customer service roles in Riyadh)

Compensation Type: Monthly Salary

Benefits:

• Competitive entry-level salary

• Exposure to client relations and customer service operations

• Professional training and development in customer care practices

• Supportive environment promoting teamwork and skill development

Career Growth Opportunities:

• Advancement to Senior Customer Service Representative, Team Lead, or Customer Support Manager

• Access to training programs in client management, communication, and service excellence

• Opportunity to develop expertise in CRM systems and customer experience strategies

• Long-term career progression within the customer service and client relations sector

📝 Application Process

🔗 Application Process (Website):
Apply only through the official job link
Click Apply Now on the website

📧 HR Email for Application:
📩 Send your updated CV directly to

🔹 Reference:
Referred by: Rashid Naseem – Recrenza