🧾 Job Overview

Ceer Company is seeking motivated and customer-focused Customer Service Agents (Call Center) to join its team at the company headquarters in Riyadh. This full-time, on-site opportunity is open to Saudi nationals (male and female)who are passionate about delivering exceptional customer service and providing effective support through telephone-based communication.

As a Customer Service Agent, you will be responsible for responding to customer inquiries, resolving issues using internal systems, and ensuring a positive customer experience. The role offers structured paid training, competitive compensation, monthly incentives, and valuable career growth opportunities within the customer service and contact center industry. Candidates will also benefit from practical training, professional development, and continuous skill enhancement in customer relationship management and communication.

🛠 Key Responsibilities

Respond to customer inquiries via telephone in a professional manner.
Resolve customer issues efficiently using internal support systems.
Provide accurate information regarding company products and services.
Maintain detailed records of customer interactions.
Escalate complex customer concerns when required.
Deliver excellent customer service while meeting quality standards.
Follow company policies, procedures, and call center guidelines.
Contribute to customer satisfaction and service performance goals.

🎓 Requirements & Qualifications

Saudi National (Male or Female).
English language proficiency at B2 level.
High school diploma, diploma, or bachelor’s degree is preferred.
Excellent verbal communication and interpersonal skills.
Strong customer service and problem-solving abilities.
Basic computer skills and ability to work with CRM or customer support systems.
Ability to work rotating shifts and variable weekly schedules.
Previous customer service or call center experience is an advantage but not mandatory.
Customer service training or communication certifications are beneficial.

💼 Salary, Benefits & Career Growth

Gross Salary: SAR 5,670 per month

Net Salary (After Deductions): SAR 5,280 per month

Monthly Incentives: SAR 360

Compensation Type: Monthly Salary

Benefits

Full-time annual employment contract.
Paid 10-day training program upon successful completion.
Monthly performance incentives.
Professional work environment at Ceer Motors headquarters.
Opportunities for career growth within customer service and contact center operations.
Continuous professional development, communication training, and customer service skill enhancement.

📝 Application Process

🔗 Application Process (Website):

Apply only through the official job link.
Click Apply Now on the website.

📧 HR Email for Application

📩 Send your updated CV directly to:

Important: Please mention “Cer B2” in the email subject line.

Reference:
WGOKSA

To apply for this job email your details to JobsRiyadh@gulfcx.com