Client Care Specialist – Entry/Mid-Level – Riyadh, Saudi Arabia

📍 Location
Riyadh, Saudi Arabia

🗂 Job Category

• Customer Service & Support

• Business Development

• Finance & Accounting

• Human Resources (HR) & Recruitment

• Administration & Office Support

🧾 Job Overview

Sahm Capital is seeking a dedicated Client Care Specialist to join their team in Riyadh. This role is key in maintaining excellent client relationships, ensuring seamless communication, and delivering high-quality service aligned with organizational standards.

The position provides exposure to financial services operations and client relationship management. Professionals in this role will develop strong communication, problem-solving, and client engagement skills, supporting long-term career growth in finance, customer service, and business development.

Training and professional certification support are available, enabling the successful candidate to enhance technical expertise, client management skills, and industry knowledge.

🛠 Key Responsibilities

• Serve as the primary point of contact for clients, ensuring timely and professional responses

• Manage client inquiries, complaints, and service requests efficiently

• Maintain accurate records of client interactions and transactions

• Collaborate with internal teams to resolve issues and provide solutions

• Support the implementation of client service strategies and process improvements

• Uphold high standards of professionalism and client confidentiality

🎓 Requirements & Qualifications

• CME-1 Certification (Mandatory)

• Fluent English (Preferred)

• Strong communication, interpersonal, and problem-solving skills

• Professionalism and attention to detail

• Ability to work effectively in a team environment

💼 Salary, Benefits & Career Growth

Average Market Salary (Estimated): 6,000–9,000 SAR/month (Based on entry/mid-level client service roles in Riyadh)

Compensation & Benefits:

• Competitive monthly salary

• Health insurance and standard statutory benefits

• Career progression opportunities in client relations, finance, and business development

• Professional development support and skill enhancement programs

📝 Application Process

🔗 Application Process (Website):
Apply only through the official HR email. Include the position title in the email subject line.

📧 HR Email for Application:
📩 Send your updated CV directly to:

Referred by: Rashid Naseem – Recrenza