Whether you’re starting a new job in Saudi Arabia or already working here, your employment contract is your most important legal document. It defines your salary, working hours, job title, duties, and rights. And in recent years, the Qiwa platform has made it easier than ever to view, approve, or track your contract online — no more depending entirely on your HR department.
But many expats still don’t know how to access their contract through Qiwa, or they wait too long to check, only to find unexpected changes in salary, profession, or contract duration.
So let’s break it down in simple, real-world terms — how to check your job contract on Qiwa, what to look for, and what to do if something doesn’t look right.
What is Qiwa?
Qiwa is an official platform launched by Saudi Arabia’s Ministry of Human Resources and Social Development (MHRSD). It’s part of the Kingdom’s Vision 2030 reforms to digitize labor processes and protect both employers and employees.
In short, every private sector employment contract must now be registered in Qiwa — and the employee (you) has to review and approve it.
Why Checking Your Contract Matters
Many expats have shared stories like these:
- “My salary was different in the Qiwa contract than what I agreed with HR.”
- “They changed my job title without telling me.”
- “I didn’t approve my contract, and it got auto-accepted after 7 days.”
These situations can cause major problems later — especially if you want to transfer to another company, renew your Iqama, or file a labor complaint.
That’s why you should always check your Qiwa contract as soon as possible.
When Will You See Your Contract in Qiwa?
After your employer uploads your contract to Qiwa, you’ll receive an SMS (usually in Arabic) saying:
“تم إرسال عقد عمل جديد للموافقة عليه عبر منصة قوى.”
(“A new employment contract has been sent for your approval via the Qiwa platform.”)
You’ll then have 7 calendar days to accept or reject it. If you do nothing, the contract will be automatically approved.
So don’t wait. Once you receive the message, log in and check it.
How to Check Your Contract in Qiwa (Step-by-Step)
Here’s how to access your contract:
Step 1: Visit the Qiwa Website
Go to https://qiwa.sa on your browser. Use a laptop for easier viewing, but the mobile version also works fine.
Step 2: Change Language to English
At the top-right corner, click “English” if the site is in Arabic.
Step 3: Log in Using Absher
Click “Sign In” and use your Absher credentials. You’ll receive a verification code on your registered mobile number.
Note: You must have a valid Absher account and mobile number linked to your Iqama to log in.
Step 4: Go to “My Contracts”
After logging in, click on your profile icon at the top-right, then choose “My Services” > “Contract Services” > “My Contracts.”
Here, you’ll see:
- A list of your current or past employment contracts
- The status (pending, accepted, rejected, etc.)
- A “View” button to open and read the full contract
Step 5: Review the Contract Details
Make sure to carefully check:
- Job Title – Does it match your actual role?
- Salary – Make sure it reflects your agreement (basic + allowance).
- Contract Duration – Fixed-term or indefinite?
- Working Hours – Are they realistic and within legal limits?
- Employer Details – Confirm it’s the correct company or sponsor.
- Start Date – Is it accurate?
If everything looks correct, click “Accept” to confirm.
If you find major discrepancies, you can reject the contract and raise the issue with your HR.
🧠 What Happens If You Ignore the Contract?
If you don’t take any action within 7 days of receiving the contract:
- Qiwa will automatically approve it on your behalf.
- That version becomes legally binding — even if it includes incorrect info.
So always respond quickly. Even if your HR says “don’t worry,” it’s your legal right and responsibility to check.
What to Do if There’s a Mistake in the Contract
If you notice something wrong (wrong salary, wrong job title, etc.):
- Click “Reject” on Qiwa
- Speak to your HR or sponsor and explain the error
- Ask them to re-upload a corrected contract
- Review and accept the new version
Don’t be afraid to reject the contract — you won’t lose your job just for pressing “Reject”. It’s a common process.
How Qiwa Protects Employees
Before Qiwa, many workers didn’t even see their contracts — and some didn’t even know what was submitted to the Ministry.
Now, thanks to Qiwa:
- Employees have transparency
- You can legally verify your rights
- Transfers and complaints are easier if everything is properly documented
If you ever want to change jobs or file a labor dispute, your Qiwa contract is the first thing that will be checked.
Real Stories from Expats
🗣 “My HR told me the salary was SR 5,000, but in Qiwa, it was SR 4,000. I rejected it and they reissued the correct version.”
🗣 “I didn’t know about the 7-day auto-approval. Now I’m stuck with a wrong job title, and it’s causing problems during my job transfer.”
🗣 “Qiwa helped me prove I was underpaid based on my contract, and the labor office ruled in my favor.”
Summary: Always Check, Never Assume
Qiwa has made employment contracts more secure and transparent — but only if you use it.
Here’s a quick recap:
- Always log in to Qiwa once you get the contract SMS
- Double-check job title, salary, and contract type
- Accept or reject the contract within 7 days
- Speak up if something’s wrong — Qiwa gives you that right
